Getting Started
What is Unified CXM University?
Master Customer Experience Management with deep-dive Unified CXM Certifications from Sprinklr experts.
How to get started on Unified CXM University?
If you are a new user, click on Create account using LinkedIn, Google or an email address of your choice. For an already existing account, click on Log in and enter your account credentials.
How do I verify my account?
Before you start learning, make sure your account is verified, so we can keep you updated about the progress on your purchased learning products. Check your email inbox or spam to find a link from classroom@lyearn.com
Can I publish my certificate to LinkedIn?
Yes, you can display your certificates to LinkedIn post completion.
1. On your certificate, click on "Add to LinkedIn"
2. Click on "Go to LinkedIn" to authenticate your account
3. All the relevant information will be prefilled and editable.
1. On your certificate, click on "Add to LinkedIn"
2. Click on "Go to LinkedIn" to authenticate your account
3. All the relevant information will be prefilled and editable.
Regarding Courses
It looks like my course progress is not updating
Your course player window might have been open and unattended for a while which could cause this. Please make sure that duplicate course tabs are not open. Please refresh to set your cookies in order for the course progress to start updating. All your lessons upon complete have a green checkmark besides them. :)
I am having playback issues with videos in the lessons
You might be facing issues due to network and cached data abnormalities. Please follow the below steps -
1. Right click & Open Inspect
2. Locate Applications from the tabs in the top navigation bar
3. Locate Clear Storage from the left menu
4. Click on Clear Site Data
If the issue still persists, help us troubleshoot by sharing a screen recording with your Console window open so we can view the logs (Click Inspect -> Open Console).
Share it with support@lyearn.com
1. Right click & Open Inspect
2. Locate Applications from the tabs in the top navigation bar
3. Locate Clear Storage from the left menu
4. Click on Clear Site Data
If the issue still persists, help us troubleshoot by sharing a screen recording with your Console window open so we can view the logs (Click Inspect -> Open Console).
Share it with support@lyearn.com
How do I view my certificate?
Upon completing all the lessons in your course (a green tick mark against all of them), close the Course player, and return to your product’s Description page to find a View Certificate button. Please refresh if you are unable to locate it right away.
Regarding Support
Issue still not resolved?
Please write to us at support@lyearn.com, and we will get back in touch with you shortly.
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For any issues, write to us support@lyearn.com