Sprinklr CXM University
Sprinklr CXM Certification
Master Customer Experience Management with deep-dive CXM Certifications from Sprinklr experts.
Modern Sales and Engagement
NEW Certification
21m
Sprinklr Distributed Pro
Learn how to use Sprinklr Distributed, streamline the best of Sprinklr's Unified Front Office Platform into an easy-to-use platform and maximise local marketing potential.
Free
$199
LAUNCH SALE
2 items
59m
Sprinklr Community Manager Pro
Learn how to engage with your followers, fans and customers with personalized replies.
Free
$299
LAUNCH SALE
38m
Sprinklr Campaign Manager Pro
Plan and publish posts to all of your social media accounts.
Free
$199
LAUNCH SALE
35m
Sprinklr Engagement Analyst Pro
Create custom reports and dashboards and share them inside and outside of your organization.
Free
$199
Best Seller
8m
Sprinklr Brand Manager Pro
Search for and repurpose content for publishing, set up a mobile app and establish approval flows.
Free
$199
Certifications for Modern Marketing
LAUNCH SALE
3 items
48m
Sprinklr Marketing Operations Pro
Learn how to stay aligned and consistent with brand guidelines, streamline campaign requests, and track content production activities within brand campaigns.
Free
$299
LAUNCH SALE
8m
Sprinklr Marketing Research Analyst Pro
Create effective reports powered by Sprinklr AI and easily share with key stakeholders
Free
$199
LAUNCH SALE
2 items
50m
Sprinklr Marketing Manager Pro
Become a Marketing Manager Pro through effective brand management and reputation growth.
Free
$299
LAUNCH SALE
3 items
2h 14m
Sprinklr Content Creator Pro
Learn how to execute marketing campaigns that operate within the campaign budget and guidelines, are produced in an agile way that saves production cost, and have content creation that is collaborative across internal and external teams
Free
$299
Certifications for Modern Advertising
LAUNCH SALE
2 items
58m
Sprinklr Media Practitioner Pro
Learn to streamline the creation of your Ad Campaigns in Sprinklr with the omni-channel Ads Composer while maximizing your return on Ad spend with AI-powered real time optimizations.
Free
$299
LAUNCH SALE
12m
Sprinklr Ads Analyst Pro
Learn to create fully custom, dynamic reports in Sprinklr to analyze Ad campaign performance.
Free
$199
LAUNCH SALE
2 items
27m
Sprinklr Media Planner Pro
Learn to leverage advanced Modern Advertising features to maximize efficiency in building Campaigns in Sprinklr while collaborating with other teams to leverage existing audience data.
Free
$299
Certifications for Modern Care
LAUNCH SALE
53m
Sprinklr Modern Care Supervisor Pro
Learn to supervise and enhance the omni-channel customer care experience, manage and audit Care Agent teams at scale, deploy surveys and create dynamic reports, and setup Sprinklr AI elements to automate responses and maximize CSAT.
Free
$199
LAUNCH SALE
1h 10m
Sprinklr Modern Care Agent Pro
Learn to deliver the fastest and most efficient customer service experience by maximizing your SLA with case auto-assignment, canned responses, omni-channel chat, integrated customer authentication, and brand-wide collaboration.
Free
$199
Certifications for Modern Research
LAUNCH SALE
4 items
1h 8m
Sprinklr Research Analyst Pro
Learn to leverage AI-powered insights to identify and understand audience affinities, benchmark against competitors, create and use lead generation topic searches, and identify then proactively mitigate crises using smart alerts.
Free
$299
LAUNCH SALE
20m
Sprinklr Location Analyst Pro
Learn to add your business locations at scale, create dynamic categories for quick analysis within dynamic custom reports, identify pain points in the customer journey, and map your business location competitors.
Free
$199
Best Seller
20m
Sprinklr Product Analyst Pro
Learn to add your products at scale, create dynamic categories for quick analysis within dynamic custom reports, leverage AI-powered insights to see what customers like and dislike, and benchmark performance against competitor products.
Free
$199
Frequently Asked Questions
What is CXM University?
Master Customer Experience Management with deep-dive CXM Certifications from Sprinklr experts.
How to get started on CXM University?
If you are a new user, click on Create account using LinkedIn, Google or an email address of your choice. For an already existing account, click on Log in and enter your account credentials.
How do I verify my account?
Before you start learning, make sure your account is verified, so we can keep you updated about the progress on your purchased learning products. Check your email inbox or spam to find a link from classroom@lyearn.com
Can I publish my certificate to LinkedIn?
Yes, you can display your certificates to LinkedIn post completion.
1. On your certificate, click on "Add to LinkedIn"
2. Click on "Go to LinkedIn" to authenticate your account
3. All the relevant information will be prefilled and editable.
1. On your certificate, click on "Add to LinkedIn"
2. Click on "Go to LinkedIn" to authenticate your account
3. All the relevant information will be prefilled and editable.
Have more questions?Know More
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