Course

CERTIFICATE

AI - Discovery and Clustering in Conversational AI

Duration: 43m
Curriculum
Introduction to Conversational AI

Welcome!

Introduction to Conversational AI

Knowledge Check: Introduction to Conversational AI

Understanding the AI Behind Intents and Entities

Understanding the AI Behind Intents and Entities

Knowledge Check: Understanding the AI Behind Intents and Entities

The Difference Between Issue Type and Dialogue Intents

What is the Difference Between Issue Type and Dialogue Intents

Knowledge Check: What is the Difference Between Issue Type and Dialogue Intents

Unsupervised Clustering

What is Unsupervised Clustering?

Knowledge Check: AI What is Unsupervised Clustering?

Five Step Process: Creating a Conversation AI Application

AI Creating a Conversational AI Application - the Five Step Process

Knowledge Check: AI Creating a Conversational AI Application - the Five Step Process

Creating a Discovery Run

AI How to Create a Discovery Run

Knowledge Check: AI How to Create a Discovery Run

Dialogue and Issue Type Intent Clusters

AI Dialogue and Issue Type Intent Clusters

Knowledge Check: AI Dialogue and Issue Type Intent Clusters

Entity Value Clusters

AI - Entity Value Clusters

Knowledge Check: AI Entity Value Clusters

Slot Value Clusters

Slot Value Clusters

Knowledge Check: AI Slot Value Clusters

Assessment and Survey

Assignment#10.1

Survey (Optional)

Congratulations!

About this course

In this course, we will learn some terminology that will be used throughout the whole Conversational AI pathway and within the Conversational AI application. We will touch on some of the theory behind how Conversational AI works. Next, we will learn to create a Discovery Run that will automatically analyse our data to create intents, entities and FAQs.