AI - Advanced Configuration in Dialogue Trees

Duration: 46m

Curriculum

Handling Exception - User Reply Timeout

Welcome!

Handling Exception - User Reply Timeout

Knowledge Check: Handling exception - User reply timeout

Handling Exception - Invalid User Reply

Knowledge Check: Handling Exception - Invalid User Reply

Delays in the Bot Response

Knowledge Check: Delays in the Bot Response

Skipping Nodes

How to Skip Nodes

Knowledge Check: How to Skip Nodes

The Decision Box

How To Use the Decision Box

Knowledge Check: Decision Box

How To Use The API Box

How To Use the API Box

Knowledge Check: How To Use the Decision and API Box

Custom Field Manipulation

Manipulating Custom Fields

Knowledge Check: Manipulating Custom Fields

Assigning Agents

Assigning to an Agent

Knowledge Check: Assigning to an Agent

Route To Another Bot

Knowledge Check: Route To Another Bot

Assessment and Survey

Assignment#10.1

Survey (Optional)

Congratulations!

About this course

This course will get into the finer details of building a Conversational AI application. We will be learning how to handle exceptions such as User Time Out and Invalid User Reply. We will be deep-diving into dialogue tree configuration, looking at concepts such as skipping nodes, adding delays to bot responses, and connecting to an API. We will also learn how to rout to another bot or an agent, how to configure a decision box, as well as how to manipulate custom fields.