Sprinklr CXM University

Sprinklr Service Supervisor Pro

Learn to supervise and enhance the omni-channel customer care experience, manage and audit Care Agent teams at scale, deploy surveys and create dynamic reports, and setup Sprinklr AI elements to automate responses and maximize CSAT.

Sprinklr Service Agent Pro

Learn to deliver the fastest and most efficient customer service experience by maximizing your SLA with case auto-assignment, canned responses, omni-channel chat, integrated customer authentication, and brand-wide collaboration.

Sprinklr Sandbox Pro

Sprinklr System Admin Pro: Workflow Setup

Sprinklr System Admin Pro: Team Management

Sprinklr Distributed Pro

Learn how to use Sprinklr Distributed, streamline the best of Sprinklr's Unified Front Office Platform into an easy-to-use platform and maximise local marketing potential.

Sprinklr Campaign Manager Pro

Plan and publish posts to all of your social media accounts.

Sprinklr Social Analyst Pro

Create custom reports and dashboards and share them inside and outside of your organization.

Sprinklr Brand Manager Pro

Search for and repurpose content for publishing, set up a mobile app and establish approval flows.

Sprinklr Marketing Research Analyst Pro

Create effective reports powered by Sprinklr AI and easily share with key stakeholders

Sprinklr Ads Analyst Pro

Learn to create fully custom, dynamic reports in Sprinklr to analyze Ad campaign performance.

Sprinklr Location Analyst Pro

Learn to add your business locations at scale, create dynamic categories for quick analysis within dynamic custom reports, identify pain points in the customer journey, and map your business location competitors.

Sprinklr Product Analyst Pro

Learn to add your products at scale, create dynamic categories for quick analysis within dynamic custom reports, leverage AI-powered insights to see what customers like and dislike, and benchmark performance against competitor products.